Position Title: Nurse Manager                                     FLSA Status: Non-Exempt

Department: Management                                           Reports to:  Director of Nursing

Job Summary:

The Nurse Manager is responsible for creating safe, healthy environments that support the work of the health care team and contribute to patient engagement. The role is influential in creating a professional environment and fostering a culture where interdisciplinary team members are able to contribute to optimal patient outcomes and grow professionally. Nurse Managers are nursing leaders with 24-hour accountability and responsibility for Surepoint Emergency Center and provide the vital link between the administrative strategic plan and the point of care.

Essential Functions - 

Financial Management:

• Recognize the impact of reimbursement on revenue
• Anticipate the effects of changes on reimbursement programs for patient care
• Understand the relationship between value-based purchasing and quality outcomes with revenue and reimbursement
• Create and monitor a budget
• Analyze a budget and explain variance
• Forecast future revenue and expenses
• Capital budgeting
  • Justification
  • Cost benefit analysis

Human Resource Management:

• Evaluate staffing needs/patterns
• Manage human resources within the scope of labor laws
• Staff selection
  • Apply individual interview techniques
  • Apply team interview techniques
  • Select and hire qualified applicants
• Scope of practice
• Performance improvement
• Identify key performance indicators

• Establish data collection methodology
• Evaluate performance data
• Respond to outcome measurement findings
• Comply with documentation requirements

• Customer and patient engagement
  • Assess customer and patient satisfaction
  • Develop strategies to address satisfaction issues
  • Documentation complaints and follow up

Performance Improvement:

• Patient Safety
• Maintain survey and regulatory readiness
• Monitor and promote workplace safety requirements
• Promote intra/interdepartmental communication

Foundational Thinking Skills:

• Apply systems thinking knowledge as an approach to analysis and decision-making
• Understand complex adaptive systems definitions and applications

Technology:

• Information technology – Understand the effect of IT on patient care and delivery systems to reduce work load
  • Ability to integrate technology into patient care processes
  • Use information systems to support business decisions
• Utilize company software to monitor, manage, and track tasks and projects efficiently
• Facilitate change
  • Assess readiness for change
  • Involve staff in change processes
  • Communicate changes
  • Evaluate outcomes
• Project management
  • Identify roles
  • Establish timelines and milestones
  • Allocate resources
  • Manage project plans

Strategic Management:

• Contingency plans
• Demonstrate written and oral presentation skills
• Manage meetings effectively
• Demonstrate negotiation skills
• Influence the practice of nursing through participation in professional organizations
• Collaborate with other service lines
• Shared decision-making
  • Establish vision statement
  • Facilitate a structure of shared governance
  • Implement structures and processes
  • Support a just culture
• Manage internal disaster or emergency planning and execution

• Mange external disaster or emergency planning and execution

• Support a culture of innovation
• Follows all guidelines set forth in the RN job description
• Follows all guidelines set forth by the Texas Board of Nursing’s Scope of Practice

 Appropriate Clinical Practice Knowledge

• Follows all guidelines set forth in the RN job description
• Follows all guidelines set forth by the Texas Board of Nursing’s Scope of Practice

Human Resource Leadership Skills

• Performance Management
  • Conduct staff evaluations
  • Assist staff with goal setting
  • Implement continual performance development
  • Monitor staff for fitness for duty
  • Initiate corrective actions
  • Terminate staff
• Staff Development
  • Facilitate staff education and needs assessment
  • Ensure competency validation
  • Promote professional development of staff
  • Facilitate leadership growth among staff
  • Identify and develop staff as part of a succession planning program

• Staff Retention
• Manage conflict
• Situation management
  • Identify issues that require immediate attention
  • Apply principles of crisis management to handle situations as necessary

Relationship Management and Influencing Behaviors:

• Relationship management
• Influence others
  • Encourage participation in professional action
  • Role model professional behavior
  • Apply motivational theory
  • Act as change agent
  • Assist others in developing problem solving skills
  • Foster a healthy work environment
• Promote professional development
  • Promote stress management
  • Apply principles of self-awareness
  • Encourage evidence-based practice
  • Apply leadership theory to practice
• Promote team dynamics
• Mentor and coach staff and colleagues
• Apply communication principles

Diversity:

• Cultural competence
• Social justice
  • Maintain an environment of fairness an processes to support it
• Generational diversity
• Personal growth and development
  • Manage through education advancement, continuing education, career planning and annual self-assessment and action plans
• Practice ethical behavior
  • Including practice that supports nursing standards and scopes of practice

Personal and Professional Accountability:

• Professional Accountability to include:
• Physical Demands and Work Environment:
• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• Physical Demands: While performing the duties of this job, the employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear. The employee must lift and/or move up to 90 pounds. Specific vision abilities required by the job include distance vision, color vision, peripheral vision, close vision, depth perception and the ability to adjust focus. Must be able to perform CPR as needed.
• Work Environment: While performing the duties of this job, the employee may be exposed to some chemical hazards as described in materials safety data sheets and in accordance with OSHA standards.